Privacy Policy

Monafes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App"). Please read this Privacy Policy carefully. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information When you use the App, we may collect the following personal information:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (e.g., credit/debit card details)

1.2 Non-Personal Information We may also collect non-personal information, such as:

• Device information (e.g., model, operating system, unique device identifiers)
• App usage data (e.g., pages viewed, time spent on the App)
• Location data (to facilitate deliveries)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products to your location
• To communicate with you about your orders and provide customer support
• To improve the functionality and user experience of the App
• To send promotional offers and updates (if you have opted in)
• To detect and prevent fraudulent activities

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

3.1 With Service Providers We may share your information with third-party service providers, such as payment processors and delivery partners, to fulfill your orders.

3.2 Legal Obligations We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the App
• Protect the safety of users or the public

3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Choices

5.1 Access and Update You can access and update your personal information through your account settings in the App.

5.2 Opt-Out You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

5.3 Location Data You can disable location services for the App through your device settings. However, this may affect your ability to use certain features, such as delivery services.

6. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the App. Your continued use of the App after such changes constitutes your acknowledgment of the updated policy.